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Paul Rao (ASHA): Patient Provider Communication


Paul Rao (ASHA) and Sarah Blackstone discuss the role of the speech language pathologist in improving patient provider communication.


Paul Rao

Paul R. Rao, PhD, CCC, CPHQ, FACHE, Vice President, Clinical Services, Quality and Compliance at the National Rehabilitation Hospital in D.C. He currently serves as the 2011 President of the American Speech-Language-Hearing Association, a 140,000 member organization headquartered in Rockville, Maryland. He is the Privacy Officer Liaison / HIPAA Coordinator at NRH, a Visiting Professor at the University of Maryland and as a member of the editorial board of Topics in Stroke Rehabilitation and Advance for Directors. Dr. Rao has authored numerous articles and chapters on topics such as Customer Service, Policy and Procedures, Supervision, Health Literacy and Management. He is also the primary editor of Managing Stroke: A Guide to Living Well after Stroke, published in 2000 by NRH Press


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References

Davis, T. C., Wolf, M. S., Bass III, P. F., Thompson, J. A., Tilson, H. H., & Neuberger, N. (2006). Literacy and misunderstanding prescription drug labels. Annals of Internal Medicine, 146, 887-894. 

Schillinger, D. (2006). Editorial: Misunderstanding Prescription Labels: The Genie is out of the Bottle. Annals of Internal Medicine, 146, 926-927. 

Rao, P. R. (May 8, 2007). Health Literacy: The Cornerstone of Patient Safety. The ASHA Leader.

 (Produced by David McNaughton, Penn State University)

 

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