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Amy Wilson-Stronks: Patient Provider Communication
Amy Wilson-Stronks and Sarah Blackstone discuss strategies for improving patient provider communication. Amy describes the work of the Joint Commission in promoting collaboration across disciplines.
|Amy Wilson-Stronks, M.P.P. was Project Director for Health Disparities and Principal Investigator of the Hospitals, Language and Culture study at The Joint Commission in Oakbrook Terrace, IL. While at The Joint Commission, she guided the new and revised standards through their adoption and lead the development of the implementation guide. She is currently the Senior Director of Cultural Services for CulturaLink, Inc., a company designed to help organizations connect to multicultural communities. AWilson-Stronks@theculturalink.com|
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*Patak L, Wilson-Stronks A, Costello J, Kleinpell R,4 Person, C, Henneman EA, and Happ MB. Improving Patient-Provider Communication: A Call to Action. JONA. Vol. 39, No. 9. September 2009
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(Produced by David McNaughton, Penn State University)