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AAC-RERC Research Project R5
www.aac-rerc.com

R5: Improving Employment Outcomes for Individuals who Require AAC

Lead Institution: Pennsylvania State University
PURPOSE
The goal of the research is to investigate key barriers to employment, as well as strategies for overcoming those barriers, as identified by three groups: individuals who require AAC and are successfully employed, their employers, and vocational rehabilitation professionals.
TARGET POPULATION
Persons with amyotrophic lateral sclerosis (ALS), cerebral palsy (CP), autism, aphasia, or traumatic brain injury that use AAC and are employed, their family members, and employers and co-workers.
PROBLEM
For individuals with severe physical disabilities, employment has remained an elusive goal. The most recent U.S. Census Bureau data from 1997 indicate that less than 10% of individuals with severe physical disabilities are employed. AAC users may face a wide variety of employment barriers, including technology and skill limitations, lack of education and job preparation, transportation and architectural barriers, and attitudinal barriers within society. Individuals who use AAC and are seeking employment, and the individuals who support them in this effort, need information on successful strategies for obtaining and maintaining employment.
PROGRESS

Projects R5-1 and R5-2: Individuals with ALS or CP who use AAC and are employed. We completed an internet-based focus group discussion in which employed individuals with ALS (Project R5-1) and CP (Project R5-2) who use AAC discussed supports and barriers related to employment. From the discussion, we identified key supports and barriers to employment, employment-seeking strategies, and recommendations to assistive technology manufacturers to improve the performance of technology in the workplace.

Project R5-3 and R5-4: Employers, co-workers, and family members of individuals who use AAC. We completed telephone and email interviews with individuals who are co-workers and employers (Project R5-3) and family members (Project R5-4) of individuals who use AAC in the workplace.

Project R5-5: Individuals with autism who use AAC and are employed. We conducted telephone and email interviews with the employers, family members, and employment support professionals of individuals with autism who use AAC in the workplace.

Project R5-6: A prospective analysis of supports and barriers to employment for individuals who use AAC. This study was designed to investigate supports and barriers to employment as identified by 10 individuals who use AAC and are seeking employment. Through interviews and record-analysis we will document the job seeking activities of 10 individuals who use AAC as they look for a job. To date, we have 3 individuals scheduled to participate in the study and currently are engaged in recruitment activities.

Project R5-7: Development of a website for individuals who use AAC and who are seeking employment. Using the information obtained in projects 1-5, we are developing a web-based information site that provides information on supports and barriers to employment for individuals who use AAC. The site will provide information in four main categories:

  • Research summaries of projects 1-6
  • Summaries of other important research articles and presentations
  • "Guided Tours" organized presentations of information to meet the needs of specific audience members, including AAC users, employers, family members, manufacturers, vocational rehabilitation professionals, speech language pathologists, and educators
  • Links to other relevant websites
The individuals participating in Project R5-6 will provide feedback on the Employment Website, which will assist with the iterative development of the website.
KEY FINDINGS

Project R5-1: (ALS) Participants were employed in a variety of jobs, all involving the use of computers. Factors described as important to the participants' continued employment included the nature of employment activities, necessary supports to employment activities (e.g., the availability of information and services), and access to appropriate communication systems. Recommendations to manufacturers included reduced learning demands, smaller and more portable systems, and more diversity of function.

Project R5-2: (CP) Participants were employed in a variety of jobs, most working for government or public service organizations. Factors identified as key to preparation for successful employment included appropriate education and vocational experiences. Community networks, government policies, and computer technology were identified as important supports for obtaining employment. Personal characteristics, technology, supportive co-workers, personal care assistance, and family supports were described as important supports for maintaining employment. Recommendations to manufacturers included faster methods of input that would facilitate spontaneity, including the development of speech recognition systems for individuals with dysarthric speech. Participants were also interested in devices that could interface more effectively and reliably with other technologies, for example the ability to have private telephone conversations using an AAC device.

Project R5-3: The benefits noted were expertise of AAC users in disability-related issues and a strong work ethic. Barriers to employment included difficulty with communication, poor access to office technology, inadequate education, and difficulty arranging personal care in the workplace. The recommendations to manufacturers were to increase the rate of communication, increase the number of functions of technology, and improve the ability of AAC technology to interface with other technology.

Project R5-4: The key support of employment was personal characteristics of the individual using AAC. Barriers included inadequate education and preparation for the workplace. Recommendations to manufacturers were to improve the durability of technology and improve the ease of learning.

Project R5-5: Key supports of employment were strong work ethic, adequate communication skills, and positive social skills. Barriers were lack of support services, unreliable transportation, and negative public attitudes. Recommendations to manufacturers were to improve the durability of technology, improve portability, and reduce cost.

PARTNERS

(the links below will open in a new window)

FOR MORE INFORMATION
David McNaughton, Ph.D.,(Principal Investigator): dbm2@email.psu.edu
Janice Light, Ph.D: JCL4@psu.edu